You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the information is necessary for us or a third party to do any of the following:

• Complete your transaction;
• Provide you a good or service;
• Perform a contract between us and you;
• Protect your security and prosecute those responsible for breaching it;
• Fix our system in the case of a bug;
• Protect the free speech rights of you or other users.
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws;
• Comply with a legal obligation; or
• Make other internal and lawful uses of the information that are compatible with the context which you provided it.

Twixza Handy Services is not an employment service, and does not hire handyman, nor perform any actual handyman work. Twixza Handy Services  is a Franchisor of handyman businesses, and offers franchises (Provider) using the business name of Twixza Handy Services. Twixza Handy Services does not and will not be liable for any tax or withholding, including but not limited to unemployment insurance, employer’s liability, social security or payroll withholding tax or any local, provincial or federal taxes.

Failure by Twixza Handy Services to enforce any provision(s) of these Terms of Use will not be construed as a waiver of any provision or right. These Terms of Use and any Terms of Use agreement executed by you constitute the entire agreement between you and Twixza Handy Services with respect to its subject matter. If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will be enforced to the fullest extent possible, and the remaining provisions will remain in full force and effect. These Terms of Use will inure to the benefit of Twixza Handy Services, to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Twixza Handy Services or the Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms of Use are for convenience only and have no legal or contractual effect. These Terms of Use may not be modified or amended other than by an agreement by both parties.( USERS AND PROVIDER) To the extent any of the above is not fully enforceable for any reason, the remainder shall continue to apply.

How to Make a Request

You are entitled to request us to erase any personal data we hold about you under the Data Protection Regulation (GDPR).

We will do our best to respond promptly and in any event within one month of the following:

• Our receipt of your written request; or
• Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever happens to be later.

The information you supply in this form will only be used for the purposes of identifying the personal data you are requesting that we erase and responding to your request. You are not obliged to complete this form to make a request, but doing so will make it easier for us to process your request quickly.

SECTION 1: Details of the person requesting information

Full name:
Address:
Contact telephone number:
Email address:

SECTION 2: Are you the data subject?

Please tick the appropriate box and read the instructions which follow it.

 YES: I am the data subject. I enclose proof of my identity (see below). (Please go to Section 4)
 NO: I am acting on behalf of the data subject. I have enclosed the data subject’s written authority and proof of the data subject’s identity and my own identity (see below). (Please go to Section 3)

To ensure we are erasing data of the right person we require you to provide us with proof of your identity and of your address. Please supply us with a photocopy or scanned image (do not send the originals) of one or both of the following:

1) Proof of Identity
Passport, photo driver’s license, national identity card, birth certificate.

2) Proof of Address
Utility bill, bank statement, credit card statement (no more than 3 months old); current driver’s license;

If we are not satisfied you are who you claim to be, we reserve the right to refuse to grant your request.

SECTION 3: Details of the data subject (if different from section 1)

Full name:
Address:
Contact telephone number:
Email address:

SECTION 4: Reason for erasure request

Given the sensitive nature of erasing personal data, GDPR Article 17(1) requires certain conditions to be met before a request may be considered. Please supply us with the reason you wish your data to be erased and please attach any justifying documents to this one.

Please tick the appropriate box:

 You feel your personal data is no longer necessary for the purposes for which we originally collected it.
 You no longer consent to our processing of your personal data.
 You object to our processing of your personal data as is your right under Article 21 of the GDPR.
 You feel your personal data has been unlawfully processed.
You feel we are subject to a legal obligation of the EU or Member State that requires the erasure of your personal data.

SECTION 5: What information do you wish to erase?

Please describe the information you wish to erase. Please provide any relevant details you think will help us to identify the information. Providing the URL for each link you wish to be removed would be helpful.

Also, please explain, if it is not abundantly clear, why the linked page is about you or the person you are representing on this form.

Please note that. In certain circumstances, where erasure would adversely affect the freedom of expression, contradict a legal obligation, act against the public interest in the area of public health, act against the public interest in the area of scientific or historical research, or prohibit the establishment of a legal defense or exercise of other legal claims, we may not be able to erase the information you requested in accordance with article 17(3) of the GDPR. In such cases you will be informed promptly and given full reasons for that decision.

While in most cases we will be happy to erase the personal data you request, we nevertheless reserve the right, in accordance with Article 12(5) of the GDPR, to charge a fee or refuse the request if it is considered to be “manifestly unfounded or excessive.” However we will make every effort to provide you with the erasure of your personal data if suitable.

SECTION 6: Declaration

Please note that any attempt to mislead may result in prosecution.

I confirm that I have read and understood the terms of this subject access form and certify that the information given in this application to ______________ is true. I understand that it is necessary for ________________ to confirm my/the data subject’s identity and it may be necessary to obtain more detailed information in order to locate the correct personal data.

Signed: ………………………………………… Date: ……………..

Documents which must accompany this application:

• Evidence of your identity (see section 2)
• Evidence of the data subject’s identity (if different from above)
• Authorization from the data subject to act on their behalf (if applicable)
• Justification for erasure of data (see section 4)